Coaching for Performance

At a Glance

Audience: People managers
Format: Live and virtual training with applied practice
Focus: Coaching skill development and behavior change
Role: Instructional designer and facilitator

Please note: Animations and transitions used during live or virtual facilitation are not supported in PDF format. As a result, some slides may appear more content-dense here than they would during a facilitated session.

Coaching for Performance Training

Skill-Based Manager Enablement

A practice-driven learning experience designed to help managers deliver clear, effective, and human-centered performance feedback.

Context

Managers needed to deliver feedback and coach performance consistently—but many lacked a shared language, structure, and confidence for these conversations.

Instructional Design Focus

This training was designed to build coaching skill through practice, not theory.

Design choices included:

Clear coaching frameworks and language
Modeled examples of effective feedback
Guided practice activities
Reflection and application to real manager scenarios

Design question:
“How do we help managers practice coaching before it matters?”

Coaching Model: The DIAL Method

I am the author and creator of the DIAL Method, a custom coaching framework designed to guide managers through effective performance conversations.

The DIAL Method was developed in close partnership with:

HR Business Partners
People leaders
Key stakeholders across the organization

This collaboration ensured the model was:

Aligned to performance philosophy
Grounded in real manager challenges
Practical and adaptable across roles and regions